Dear User,

If you have been redirected to this page, it means that you have had the email function in your Aqilla instance disabled. This could be for a couple of reasons:

  • Your Aqilla instance has a high bounce rate (greater than 5%) across all emails.
  • A high complaint rate regarding your emails. 

To solve this issue:

  • Reduce your bounce-rate to lower than 5%.
  • Your Aqilla instance must be configured with a valid email address to which all non-delivery reports (NDRs) will be sent. Review all NDRs you receive and amend your data accordingly.
  • Consider setting up your own email address with Aqilla.
  • Contact Aqilla support. 

Support can be contacted at support@aqilla.com, by calling +44 (0)20-3150-3843, or by filling out the contact form below. 

Contact Support

Please fill in your details for us to contact you. We will keep your email secure and not pass on to third parties.

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