To ensure that our customer data is as secure as possible, we always endeavour to support the latest industry standard security protocols, removing wherever possible any potential weaknesses before they become a problem.
This year Aqilla, along with other leading cloud-based providers, will be focusing support on the latest TLS (Transport Layer Security) internet protocol – version 1.3.
In order to maintain robust protection the previous versions, which in some cases go back as far as the year 2000, Versions 1.0 and 1.1 will no longer be supported and will cease to be used in conjunction with Aqilla (and many other internet applications) from August 24th 2019.
This means that any customer that uses Aqilla through a browser, version of Excel, or third-party plugins that do not support TLS 1.2 or above, will not be able to access Aqilla. For Aqilla users this could affect you for the following reasons:
Users who use the Restful API will need to ensure that any third-party plugins used with Aqilla are also able to support TLS 1.2 or later.
You can check your browser is up-to-date here: https://www.howsmyssl.com/
Simply click on the link, and look under “Version” to tell you what TLS version your browser is using. If you are running the latest version of Google Chrome, Internet Explorer (11), Microsoft Edge, Safari or Mozilla Firefox, you are likely to be on Version 1.2 or 1.3 and therefore you need take no action. However, if you are running Version 1.0 or 1.1, you will need to consider updating the version of your browser / operating system.
Transport Layer Security (TLS) is an encryption protocol that protects data when it moves between computers. When 2 computers send data they agree to encrypt the information in a way they both understand. One or both of the computers may refuse to connect if they cannot agree on a suitable encryption method, depending on the rules in place.
