Great finance software isn’t just built by developers – it’s shaped by the finance professionals who use it daily. From streamlining workflows to ensuring compliance, finance teams bring invaluable insights that help developers refine and improve their tools. Real-world feedback is pivotal to the advancements and developments of modern software. It can affect anything from usability, efficiency and accuracy. That’s why collaboration between developers and finance teams is so important – it turns pain points into powerful solutions.
We’ve got some comments from Charis Thomas, Chief Product Officer at Aqilla who explains why she and theDevelopment Team need customer feedback…
“Developers are specialists in their field, focused on writing code. However, Finance teams play a crucial role in helping them understand how the system will be used, shaping its structure and processes. There is no better feedback than direct input from core users, as it provides first-hand insights into system inefficiencies or areas that may cause confusion.
Finance teams help us at Aqilla to understand the tasks they undertake and, more importantly, why they do them. Their insights reveal what they love, and loathe about our product, allowing us to refine features and improve usability. They also help define reporting requirements and ensure that processes remain compliant with relevant accounting standards.
Since we follow an agile development methodology, iterative development is a core principle, real world finance team input is a critical part of this feedback loop. Such engagement has already driven significant improvements to Aqilla’s Fixed Asset depreciation models, continues to shape E2D, and has influenced key changes to our new home screen and 5th generation user experience. By actively incorporating their feedback, we can build more intuitive, efficient, and compliant software that truly meets real-world needs.”
A few more honorable mentions surrounding key principles include automation, real-time reporting and seamless integration. These must be prioritised because they are functionalities any prospective user will expect to be able to do when using the modern solutions we develop for our many users around the world..
It is important to note that since we are encouraging finance teams to provide feedback to software providers like us at Aqilla, that we enable them to do so in the best manner and we encourage them to contact us on demand. Here are some of the communication funnels we offer our customers to give you an idea:
So now that you know the ways your feedback can actually aid in the improvements of products you now heavily rely on, like Aqilla, we’d like to encourage you to start doing so from today on an ongoing basis, Your input is seriously valued and always used to shape the software to better meet your needs and enhance the experience for you and other users.
